Returns & Exchanges
We want you to love your journaling experience, which is why we offer a 30-day return policy on all unused products in their original packaging. If your order doesn't meet your expectations, we are here to help facilitate a smooth return or exchange.
Initiate Your Request
Email our support team at [email protected] with your order number and the reason for your return to receive a return authorization.
Prepare Your Package
Securely pack your unused journals in their original protective wrap and include the packing slip to ensure your return is identified correctly.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing